✔ You must be registered for an exam administration in order to submit a request for accommodation
✔ You must adhere to the published deadlines for submitting a request with the required documentation
✔ You must submit your request and receive a decision on your request from CFA Institute before you can schedule your exam appointment.
✔ You should provide the requested documentation with your request
✔ We encourage you to review the Frequently Asked Questions
✘ We cannot accept nor review requests or documentation submitted via email. All documentation must be submitted through the secure online portal.

The items provided in Prometric’s Pre-Approved Personal Items list do not require submission of an accommodation or comfort request. They will be allowed in the testing room upon visual inspection by the Test Center Administrator or Remote Proctored staff. Visual inspection will be done by examining the item without directly touching it and without asking the candidate to remove the item, unless otherwise stated.

Candidates who wish to submit a request for disability accommodations should not schedule their exam appointment until a determination has been made on their request.

Some candidates without documented disabilities may need special arrangements to be able to comfortably take the exam. Items that are on Prometric’s Pre-Approved Personal Items list do not require approval by CFA Institute to bring to your exam appointment. If you require a special arrangement not on the approved personal item list, you must contact [email protected], including arrangements for nursing parents. Comfort requests are considered on a case-by-case basis and are subject to test center and/or appointment availability. As such, we cannot guarantee that your request will be approved. We strongly encourage you to submit your request as soon as possible.

Most accommodations for diabetic candidates do not require a formal accommodation request. Medical devices or aids such as a glucose monitor and glucose tablets are pre-approved permissible items.

• Food and non-water beverages are not permitted in the testing room. However, candidates may keep them in the personal belongings area which can be accessed during the optional scheduled break.

What NOT to Submit:

• Documentation in a language other than English
• Letters from your medical professional in lieu of an evaluation report
• Multiple copies of the same documentation
• Documentation of requests for accommodation with other institutions or organizations.
  • If you have received prior accommodation with another entity, please only submit proof of the accommodation you were granted by that entity.
• Documents via email. All documentation must be submitted through the secure online portal.
• Documents that are protected
• Self-reports
• Research articles

What TO Submit:

✔ All documentation must be submitted in English
✔ Documentation that objectively demonstrates you have an impairment that reasonably hinders your ability to sit for a CFA Program exam under standard testing conditions, such as a Comprehensive Diagnostic Evaluation Report conducted within the past three (3) years.*

• Most letters from medical professionals are general in nature and are not usually comprehensive and should not be submitted in lieu of this request.*

✔ All of the required documentation must be submitted within ten (10) business days of submitting the Disability Accommodations Request Form, but no later than the applicable deadline.

* Candidates may submit documentation, such as an evaluation report that is more than three years old; however, documentation that does not accurately reflect or describe your current level of impairment may impact the evaluation of your request.

CFA Institute recognized that each individual’s condition and situation is unique. Therefore, every accommodation request is carefully reviewed and independently evaluated based on the content of the information submitted. When you request an accommodation, you should provide objective documentation showing the accommodation you seek is appropriate for your condition. The information should reasonably show that the accommodation you seek will address your specific impairment as it relates to the appropriate CFA exam and testing environment. Before initiating your request, please use the resources below to help you understand the materials necessary for submission and review.

We request you submit the following documentation: